Privacy Policy
At Mudra Loans, protecting your personal information is not just a legal responsibility, it’s a priority we take seriously. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.
1. What Information We Collect
To serve you better and evaluate your loan application, we collect the following:
a. Personal Information
- Full name
- Contact information (email, phone number)
- Identity documents (PAN, Aadhaar, voter ID, etc.)
b. Business & Financial Info
- Business name and registration details
- Income and bank statements
- Loan history and credit information
2. How We Use Your Information
We use your information to
- Process and assess your loan application
- Verify your identity and perform credit checks
- Communicate with you about your application and offers
- Improve our services and website experience
- Comply with legal or regulatory obligations
3. Consent and Communication
By providing your data, you give Mudra Loans permission to
- Contact you by phone, SMS, email, or WhatsApp regarding your loan or related services
- Share your information with authorized partners (e.g. credit bureaus, lenders, verification agencies) strictly for processing your loan
4. Who We Share Data With
We never sell your data. However, we may securely share it with
- Partner NBFCs and banks for loan processing
- Government or legal authorities if required by law
- Credit information bureaus (such as CIBIL)
- Trusted service providers who assist us with technology, verification, or data processing, under strict confidentiality
5. How We Keep Your Data Safe
We use advanced digital security to protect your information, including
- Encrypted connections
- Restricted access and authentication layers
- Regular monitoring and security audits
However, no internet platform is 100% immune to risks. We encourage you to keep your login and personal information secure on your end as well.
6. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or service offerings. Any updates will be published on our website, and the revised version will be effective immediately upon posting. We recommend reviewing this policy periodically to stay informed about how your personal information is managed and protected.
7. How to Reach Us
If you have any questions, concerns, or feedback related to this Privacy Policy, please feel free to contact us via our Contact Us.
By using the services provided by Mudra Loans for your business financing needs, you confirm that you have read, understood, and accepted the terms and practices outlined in this policy.